Making it Count – since 1893

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Making it Count – What does this mean?

Wilson Wright has been ‘Making it Count’ for 125 years.

‘Making it Count’ encapsulates our ethos as a firm. It is about making a tangible difference to each of our clients, their families, businesses, staff and the wider community.

We take pride in the strong relationships we have developed with our clients and contacts over the decades, determination in the face of adversity, and paying as much attention to the smallest detail as to the big picture.

These sound bites capture the personal approach of our clients and contacts, who have got to where they are by making a difference across a wide range of industries and sectors.

We asked some of our clients, contacts, partners and staff to share some of their ‘Making it Count’ experiences. We are proud to be associated with them and we hope you enjoy their stories too. Keep a look out for more Making it Count stories in the coming months from our clients, staff and industry experts.

All

Julian
RICHER
Author and Founder of Richer Sounds
client of WILSON WRIGHT

“To make it count as a responsible entrepreneur you must be determined in everything you do… and pay attention to every tiny detail. It’s about taking advantage of all opportunities whenever they present themselves. And striving to own your properties as soon as you can. Also, and particularly in retail, giving great service combined with great value. Do that and you’ll be unassailable.

But above all, it’s about looking after the people – after all, what goes around comes around!

Be a responsible entrepreneur… you’ll sleep better at night and your business will prosper!”

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Scott
DANN
Footballer, Crystal Palace FC
client of WILSON WRIGHT

“We have an end of season awards which includes Player’s Player and it’s probably the best award you can get. To be voted by your fellow teammates who you’re with day in day out and who see all the work that goes on.

You know you’ve got a chance of winning but there’s another 20 – 25 players who have all contributed over the course of the season. When your name gets called out, you’re surprised and flattered and then straight away you have a sense of pride and happiness. There’s a massive satisfaction in it because you know they’ve seen what you’ve put in the whole season, from the start to the end, not just on the pitch but also type of person you are.”

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Jo
HAIGH
CEO, We are FDS
joint venture partner with WILSON WRIGHT

“The Non-Executive Director role particularly presents a need to add value and demonstrate to the board that they have made the right choice.

Two years ago, I joined a company that was in distress. The senior management team had a great business model but an insolvent balance sheet. After walking around the site, I noticed a considerable amount of expensive kit and subsequently discovered they had a policy of rapid asset write down. So, it wasn’t too much of an ask to request an asset revaluation and policy change as it still had at least 5 years life in it.

This simple observation and advice turned around their balance sheet and gave them the opportunity to present a much stronger business to potential investors.”

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Adam
CRAMER
Partner
WILSON WRIGHT

“Success doesn’t come easy. To me, it’s the elation you feel after triumphing over a particularly tough challenge. So, it’s not success by my definition if it’s a ‘walk in the park’, ‘handed on a plate’ or a ‘stroke of luck’.

Sometimes the odds can be so stacked against you it’s hard to see the end of a problem never mind envision the success, so you have to believe in what you can achieve and inspire others with a tenacity that sticks! Even if you think you are beaten, try again. Remember the 49/50 rule – just because it didn’t work the last 49 times doesn’t mean it won’t work the next time. Try a different method or a new approach. Evaluate from another perspective. Find a way to make it count.”

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John
TREHARNE
CEO, The Gym Group
client of WILSON WRIGHT

“In 2009, we decided we wanted to start raising money for charity, triggered by the number of requests we were getting from members to organise charitable events in our gyms. We thought we needed to put some structure behind it and set up an evaluation process to help us decide whether we should support a specific charity.

The process starts at a local gym level where they decide which local charities they wish to support; and with a simple change to the web sign-up, we added one additional step to the process. Members then choose how much to donate which is added to their first month’s gym payment. For many it’s a small gesture but multiply that by a gym’s worth of members and that soon adds up! We have raised over £400k for charities.”

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Stuart
LAWSON
CEO & Partner, Animatrix Capital LLP
client of WILSON WRIGHT

“Many years ago, I was in final discussions to purchase a company, I was in the owners panelled office when there was a knock at the door, he didn’t react, again, still no reaction. I said, I think someone is at the door, he looked at me and said yes, they can wait until I say come in, 5 minutes went by then he said, come in. A lady nervously walked in and asked for more toilet rolls, these were produced, passed over and she left. I sat speechless.

I completed the deal and the first thing I did was turn his office into a staff room, let the TEAM tell us how to improve the business and release the toilet rolls!

In the next 12 months production went up 30%.

Since then I have managed many companies, I either have no office or an open door and I always listen to the TEAM.”

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Tom
TESFAY
Associate
WILSON WRIGHT

“My mum came to this country 30 years ago seeking refuge from war. She has made significant sacrifices in her own life to help my siblings and I build a life for ourselves. I am not sure she fully comprehends how successful I have become at work and she is right not to care, my job doesn’t make me the person I am. My morals, my respect for others and my underlying joy for life does. All gifts handed down to me by her.

Everyday, I look to build on the relationships I have with my colleagues and our clients and look to get the best out of each other, the same way my mum has been able to get the best out of me.”

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Ciara
SHERIDAN
Director of First Impressions
WILSON WRIGHT

“I am unapologetic about my high standards. Customer service is something I have always been passionate about. Both receiving it and delivering it! I know myself that when I have a great experience I don’t just return for more, I insist that others have the same opportunity to experience what I did.

So, it was no surprise to me when I came to realise that our WW client list has names which have been with us for half a century or more! Not only that, the majority of our business development comes from word of mouth recommendations. It’s because we build such incredible relationships with our clients. In some of the longest standing, those business relationships have developed into lifelong friendships. That’s a whole new level of trust.”

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Our clients

Julian
RICHER
Author and Founder of Richer Sounds
client of WILSON WRIGHT

“To make it count as a responsible entrepreneur you must be determined in everything you do… and pay attention to every tiny detail. It’s about taking advantage of all opportunities whenever they present themselves. And striving to own your properties as soon as you can. Also, and particularly in retail, giving great service combined with great value. Do that and you’ll be unassailable.

But above all, it’s about looking after the people – after all, what goes around comes around!

Be a responsible entrepreneur… you’ll sleep better at night and your business will prosper!”

Return to top…



Scott
DANN
Footballer, Crystal Palace FC
client of WILSON WRIGHT

“We have an end of season awards which includes Player’s Player and it’s probably the best award you can get. To be voted by your fellow teammates who you’re with day in day out and who see all the work that goes on.

You know you’ve got a chance of winning but there’s another 20 – 25 players who have all contributed over the course of the season. When your name gets called out, you’re surprised and flattered and then straight away you have a sense of pride and happiness. There’s a massive satisfaction in it because you know they’ve seen what you’ve put in the whole season, from the start to the end, not just on the pitch but also type of person you are.”

Return to top…


Stuart
LAWSON
CEO & Partner, Animatrix Capital LLP
client of WILSON WRIGHT

“Many years ago, I was in final discussions to purchase a company, I was in the owners panelled office when there was a knock at the door, he didn’t react, again, still no reaction. I said, I think someone is at the door, he looked at me and said yes, they can wait until I say come in, 5 minutes went by then he said, come in. A lady nervously walked in and asked for more toilet rolls, these were produced, passed over and she left. I sat speechless.

I completed the deal and the first thing I did was turn his office into a staff room, let the TEAM tell us how to improve the business and release the toilet rolls!

In the next 12 months production went up 30%.

Since then I have managed many companies, I either have no office or an open door and I always listen to the TEAM.”

Return to top…



Industry experts



Jo
HAIGH
CEO, We are FDS
joint venture partner with WILSON WRIGHT

“The Non-Executive Director role particularly presents a need to add value and demonstrate to the board that they have made the right choice.

Two years ago, I joined a company that was in distress. The senior management team had a great business model but an insolvent balance sheet. After walking around the site, I noticed a considerable amount of expensive kit and subsequently discovered they had a policy of rapid asset write down. So, it wasn’t too much of an ask to request an asset revaluation and policy change as it still had at least 5 years life in it.

This simple observation and advice turned around their balance sheet and gave them the opportunity to present a much stronger business to potential investors.”

Return to top…


Our staff

Adam
CRAMER
Partner
WILSON WRIGHT

“Success doesn’t come easy. To me, it’s the elation you feel after triumphing over a particularly tough challenge. So, it’s not success by my definition if it’s a ‘walk in the park’, ‘handed on a plate’ or a ‘stroke of luck’.

Sometimes the odds can be so stacked against you it’s hard to see the end of a problem never mind envision the success, so you have to believe in what you can achieve and inspire others with a tenacity that sticks! Even if you think you are beaten, try again. Remember the 49/50 rule – just because it didn’t work the last 49 times doesn’t mean it won’t work the next time. Try a different method or a new approach. Evaluate from another perspective. Find a way to make it count.”

Return to top…


Tom
TESFAY
Associate
WILSON WRIGHT

“My mum came to this country 30 years ago seeking refuge from war. She has made significant sacrifices in her own life to help my siblings and I build a life for ourselves. I am not sure she fully comprehends how successful I have become at work and she is right not to care, my job doesn’t make me the person I am. My morals, my respect for others and my underlying joy for life does. All gifts handed down to me by her.

Everyday, I look to build on the relationships I have with my colleagues and our clients and look to get the best out of each other, the same way my mum has been able to get the best out of me.”

Return to top…


Ciara
SHERIDAN
Director of First Impressions
WILSON WRIGHT

“I am unapologetic about my high standards. Customer service is something I have always been passionate about. Both receiving it and delivering it! I know myself that when I have a great experience I don’t just return for more, I insist that others have the same opportunity to experience what I did.

So, it was no surprise to me when I came to realise that our WW client list has names which have been with us for half a century or more! Not only that, the majority of our business development comes from word of mouth recommendations. It’s because we build such incredible relationships with our clients. In some of the longest standing, those business relationships have developed into lifelong friendships. That’s a whole new level of trust.”

Return to top…